I was asked to comment yesterday on the story that emerged about the Google mail accounts that were compromised over the last few days, so I thought I'd put some of my answers down here. First off, Google wasn't compromised ; a set of phishing emails were sent out and a fake Gmail login set up to harvest login details. These were used to set up forwarding rules to copy mail to another account. Unfortunately, although a large number of people are aware of phishing and are (to a certain extent) vigilant, it only takes one person within the organisation to fall for the attack to compromise security. The scammers are becoming better at targeting people and making the initial phishing contact more believable to some people. Phishing is not just about email, although that is the most common avenue for the initial contact. Social media is also commonly used and we have seen the use of SEO to force phishing sites to the top of search engine rankings as well. User education is the o...