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PhoneFactor Security

I was asked recently to look at the security of the PhoneFactor 2-factor authentication solution. If you don't know what it is, then you can find out more here , but essentially you enter your username and password, then they phone you on your pre -defined number and press the # key to validate the authentication. The problem with just pressing the # key is obvious, but they allow you to configure entering a PIN number rather than just pressing the # key. To my mind, there should be no other option than having to type in the PIN number. However, this isn't necessarily a brilliant idea. As I've said before in this blog , a lot of phones log the digits dialled, in which case that PIN isn't secure. I was also told that the PSTN and GSM networks are secure, so this is a good solution. I'm not sure I agree that PSTN and GSM networks have good security. Analogue PSTN is easy to listen in to with proximity and GSM can theoretically be cracked, and probably will ...

Security Questions for your Cloud Services Provider

Comodo Vision Video Blog Cloud Services or Cloud Computing are getting a lot of attention in IT circles, promising cost-effectiveness, flexibility, and time-to-market advantages over traditional alternatives. However, they also increase your security risk by expanding your security perimeter to include that of your service provider. This video blog poses some key questions to ask your Cloud services/Cloud Computing provider regarding data security as well as advice to reduce the risk to your business introduced by Cloud Computing. See my third video blog for Comodo Vision here .

APWG Report 1st Half 2009

On 27th September the APWG released their First Half 2009 Phishing Trends Report . This provides some interesting/worrying reading. Most notably is the rise and rise of rogue anti-malware programs. Rogue anti-malware programs are programs that run on a user's machine and falsely identify malware infections. They then inform users that the malware can be removed by purchasing their anti-malware program. The installed software, in many cases, does absolutely nothing. The malware author has made their money off the user and doesn't care about them or the fact that their machine is left vulnerable to other malware. However, there is another breed of rogue anti-malware that will install other malware onto the user's machine, often adding them to botnets or adding trojans and spyware. According to Panda Labs' Luis Corrons, rogue anti-malware programs are proliferating with "exponential growth. In the first quarter of 2009 alone, more new strains were created than in a...

Telephone and Fax Services Security

In this day of doing everything online, we still rely heavily on services delivered over POTS (Plain Old Telephone Service). Banks and credit card companies still require the telephone to make certain changes, queries and security checks, even though most functions can be performed online. Medical records, bank details, security key order requests, etc., are routinely transferred by facsimile. However, are these secure? Are they more or less secure than doing the same thing online? I'm not going to talk about the underlying security of POTS , but concentrate on a couple of easy attack vectors on the end device of the user that I have recently observed. A couple of weeks ago, I needed to amend something on one of my credit card accounts (I would tell you which bank, only it's my personal credit card and I don't want phisers knowing which banks I have accounts with). This bank has an automated telephone answering system to make things more efficient and reduce staff require...

Human Factors in Information Security - Errors & Violations

Human failures are often described as Slips, Lapses, Mistakes and Violations. These are grouped into two categories: Errors and Violations. The difference here is the intent - violations result from conscious decisions to disregard policies and procedures, whereas errors have no malicious intent. Also, violations often involve more than one form of misconduct, whereas errors are often isolated. Don Turnblade has stated that in his experience "well trained staff had a 3.75% unintentional non-compliance rate; they did not realize that installed software compromised data security. About 0.4% of end users were intentionally non-compliant, generally willful persons with strong technical skill or organizational authority who were unaccustomed to complying with computing restrictions." So what are the different types of error? Dealing with each in turn, we have Slips, Lapses and Mistakes. Slips - actions not carried out as intended, e.g. pressing the wrong key by accident. Sl...

Personal Mobile Devices Violate Compliance

Computer Weekly recently conducted a survey via Twitter on how many organisations allow their users access to corporate email from their own private phone. Unfortunately, I haven't seen any results from this survey as yet, but it made me think about organisations that do allow private devices to attach to the network, not just mobile phones. I have also had many comments on my blog post entitled ' Mobile Device Data Breaches ', which have fed into this post. In one of those comments, someone pointed out that in their experience users are often a weak link. Isn’t it always the case that users are the weakest link? A poorly educated/trained user can compromise the best security. Unfortunately, I have seen so many organisations that do not adequately train their users or make them aware that there are policies, let alone what they mean to their daily usage of the corporate systems. I have also come across one organisation where a top executive had all the system passwords st...

Compliance does NOT Equal Security

Comodo Vision Video Blog Responsibility for the notorious Heartland Payment Systems data breach late last year has been debated recently, with Heartland’s CEO suggesting that their PCI auditors let the firm down, while the auditors insist they can’t be responsible for checking absolutely everything. This case brings to light the reality that absolute security is an impossible goal, and that audits are only as good as an organization’s vigilance in following proper security procedures after the audit has been completed. See my second video blog here .

Mobile Device Data Breaches

Comodo Vision Video Blog Several recent data breaches at major enterprises and governmental agencies stemmed from the loss or theft of mobile computers and USB drives. While encrypting the data on these devices isn’t a bad idea, the larger question is why was sensitive personal information stored on the mobile device in the first place? See my first video blog for Comodo Vision here .